Tag: customer service

Bad Pride Vibes with Shopper’s Drug Mart

I am regularly misgendered at Shopper’s Drug Mart, but I recently posted a particularity bad experience… I often resort to the Ontario Human Rights Tribunal (HRTO) as a way of being an activist and advancing gender minority rights. I recently spoke about this on The Experimantal Leader Podcast. Unfortunately, I had to take Shopper’s to […]

Shopper’s Drug Mart is not my non-binary bag!

You’d think that Shopper’s Drug Mart, that self defines as “Canada’s leading pharmacy retailer,” would have inclusive customer service practices towards the Two Spirit and LGBTQIA clients. Shopper’s Drug Mart has made efforts to support the 2SLGBTQIA community, like sponsoring Toronto Pflag in 2022 and was a grand prize partner for Canada’s Drag Race. So […]